Privacy Policy

Effective Date: September 2, 2026

Dragon 8 Solutions LLC respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit forms, use our services, communicate with us, or interact with our digital systems.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Mobile phone number

  • Mailing address

  • Business information

  • Account information

  • Appointment information

  • Information submitted through forms, surveys, or applications

  • Messages or communications you send to us

  • Payment-related information

  • Service-related information

We may also automatically collect technical information such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visits

  • Referral source

  • Website interaction data

2. How We Use Your Information

We may use the information we collect to:

  • Provide requested products or services

  • Manage customer accounts

  • Respond to questions and support requests

  • Process registrations

  • Send account notifications

  • Send appointment reminders

  • Send document or information reminders

  • Provide access instructions

  • Communicate service updates

  • Send educational information

  • Improve our website and services

  • Maintain records

  • Prevent fraud or unauthorized activity

  • Comply with legal and regulatory requirements

  • Send marketing or promotional communications when you have consented to receive them

We only use personal information for legitimate business purposes and in accordance with applicable laws.

3. SMS and Mobile Communications

If you provide your mobile phone number and affirmatively opt in to receive SMS/text messages, Dragon 8 Solutions LLC may send you text messages related to your account, requested services, appointments, registrations, customer support, educational information, or promotional communications when applicable.

Message frequency may vary.

Message and data rates may apply.

You may opt out of text messaging at any time by replying:

STOP

For assistance, reply:

HELP

Consent to receive marketing text messages is not a condition of purchasing any product or service.

4. Mobile Information and SMS Consent

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

We may share limited information with service providers that help us operate our communication systems, websites, customer service tools, or technology infrastructure.

These service providers may only use the information as necessary to perform services on our behalf.

5. Email Communications

If you provide your email address, we may send:

  • Service-related emails

  • Account notifications

  • Registration confirmations

  • Educational information

  • Customer support communications

  • Promotional communications where permitted

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.

Transactional or service-related emails may still be sent when necessary.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including providers for:

  • Website hosting

  • Customer relationship management

  • Email delivery

  • SMS communications

  • Payment processing

  • Scheduling

  • Cloud storage

  • Analytics

  • Artificial intelligence or automation services

  • Customer support

  • Security and fraud prevention

These providers are authorized to use information only as necessary to provide services to us.

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect our rights, customers, systems, or business.

7. Payment Information

Payments may be processed by third-party payment processors.

Dragon 8 Solutions LLC may not directly store complete payment card information.

Payment providers process payment information according to their own privacy and security practices.

8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Analyze website traffic

  • Understand visitor behavior

  • Improve marketing performance

  • Maintain website security

You may adjust your browser settings to block or limit cookies, although some website features may not function properly.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, platforms, or services.

We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party websites or services you use.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Fulfill contractual obligations

  • Resolve disputes

  • Comply with legal requirements

  • Maintain security

  • Enforce agreements

When information is no longer reasonably required, we may delete or anonymize it.

12. Your Privacy Choices

Depending on applicable law, you may have the right to request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of certain personal information

  • Information about how your data is used

  • Withdrawal of certain types of consent

To submit a privacy request, contact us using the information listed below.

13. Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization.

If we learn that such information has been collected improperly, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, the updated version will be posted on this page with a revised effective date.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

For questions about this Privacy Policy, your personal information, or our communication practices, contact:

Dragon 8 Solutions LLC

Website:
www.dragon8solutions.com

Email:
[email protected]

Phone:
+1 833-338-0983